2. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
The Swedish company Francesca Invernizzi, reg. no. SE840123556201, is the controller of your personal data.
You may contact Francesca Invernizzi at any time at:
3. CATEGORIES OF DATA PROCESSED, PURPOSE AND LEGAL BASIS FOR PROCESSING
Below is a summary of the categories of data that we process, the purposes of processing the data and on what legal basis we are processing your data.
If you make a purchase online we will collect your name, address, email address, telephone number, country of residence, title (Ms./Mr. or other title). We will use your contact information to:
process your purchase/orders and any returns
exchanges and complaints you may have relating to your purchase
communicate with you regarding your purchase and to answer and administer any questions or comments you may have regarding our products or services.
This processing is necessary in order for us to be able to fulfil our contractual obligations to you. If you have subscribed to one of our newsletters, we will also use your contact details to send out such newsletter, based on your consent. We may also process your contact details that you have shared with us when you have purchased a product, to keep you informed, via email or other messenger services, of our special events or promotions. This processing is based our legitimate interest of being able to market our products to our existing customers.
Credit card details
If you make a purchase online and pay by credit card, you will provide your credit card information on our website to finalise your purchase. Your credit card details will be protected using Global Sign Encryption. The processing of your credit card details is necessary in order for us to be able to fulfil our contractual obligations to you. Our e-commerce uses third parties such as Shopify and Stripe to finalise your purchase.
3.2 HOW DOES FRANCESCA INVERNIZZI USE THE INFORMATION YOU PROVIDE?
Francesca Invernizzi will use the information collected to:
- process any purchase or order made by you online;
- process any returns, exchanges and complaints you may have;
- communicate with you about your purchase or order;
- administer our website services;
- answer and administer any questions or comments you may have regarding our products or services;
- keep you informed of our special events or promotions;
- send out our newsletter, if you have chosen to subscribe for the newsletter;
- review our performance and to improve our services to you;
- analyse your personal data to provide you with relevant marketing offers and information;
- help us improve our site design and your shopping experiences;
- contact you to conduct market research and learn more about how we can improve our product offerings.
We may also use your personal data for our internal marketing and demographic studies, together with non-personal data to analyse, profile and monitor customer patterns in order for us to be able to improve our products and services.
4. DOES FRANCESCA INVERNIZZI SHARE YOUR INFORMATION WITH OTHERS?
Francesca Invernizzi does not sell or rent our customer’s names, addresses, email addresses or other personal data to any other entity.
Francesca Invernizzi may also share your data with selected suppliers who perform functions on our behalf such as fulfilling orders and delivery of orders, processing payments, carrying out promotional services or data management, to maintain our website, to distribute emails, to send out our newsletter, to provide client communications and to manage our customer database. As necessary, the personal data you provide to us may be processed by these third parties.
If you wish to have more information regarding that, please do not hesitate to contact us at any time at firstname.lastname@example.org.
5. YOUR DATA SUBJECT RIGHTS
In this section 5, we have summarised your data subject rights to request access, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and your right to lodge a complaint with the supervisory authority.
If you want to exercise your rights, please send us an email at email@example.com. Please note however that if you want to lodge a complaint with the supervisory authority, you need to contact the authority directly.
5.1 Right of access
You have the right to obtain confirmation of whether personal data concerning yourself are being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which personal data will be stored (or the criteria for determining this).
5.2 Right of rectification
You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data.
5.3 Right of erasure
Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, for example when it is no longer necessary for us to process your data taking into consideration the purposes for which they were collected.
5.4 Right to objection - direct marketing and profiling
You have the right to object at any time to processing of your personal data. When any of your personal data is processed in terms of direct marketing purposes you have the right to object to direct marketing, which includes profiling, to the extent that it is related to such direct marketing. If you object to our processing of your personal data for direct marketing purposes, including profiling, we will cease such processing of your data.
5.5 Right to lodge a complaint with supervisory authority
Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement.
6. HOW DO I UNSUBSCRIBE FROM NEWSLETTERS AND EMAILS?
If you do no longer wish to receive our newsletters or other emails, you can unsubscribe as indicated in the particular communication, i.e. by using the unsubscribe link which is included on all newsletters and other emails. You may also contact us at firstname.lastname@example.org.
Francesca Invernizzi uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorised access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security.
8. WHAT HAPPENS IF YOU DO NOT DISCLOSE YOUR PERSONAL DATA TO US?
If you do not provide us with mandatory personal data we may not be able to process your order or perform any services requested by you. When you purchase our products online, we will inform you which data is mandatory by marking certain fields with a symbol (*).
9. LEGAL PURCHASE AGE
If you are under eighteen (18), we require that you inform and get your parents or guardians consent before purchasing anything at our website.
11. THIRD PARTY COOKIES
We use third-party cookies to collect aggregated / aggregated statistics in analytics tools like Google Analytics. The cookies used are both permanent and occasional cookies (session cookies). These permanent cookies are saved as files on your computer or mobile device for a maximum of 24 months.
Francesca Invernizzi site may contain links to other sites that we are not in control of. We are not responsible for the privacy or content of these sites, but we provide these links to make it easier for our visitors to find more information about specific topics.
11. ACCEPTANCE OF PRIVACY AND MODIFICATIONS
Stockholm, 18 May 2018